A ChatGPT Prompt That Analyzes Hundreds of Customer Reviews with a Single Command

Customer reviews contain highly valuable information for businesses. However, reading hundreds of reviews one by one can be a significant waste of time.

You can feed the reviews to ChatGPT and have it analyze them to identify the most common complaints, appreciated features, and recurring customer issues.

How to use it?
Paste the customer reviews into the [CUSTOMER REVIEWS] field.

Prompt you can use:

"Act as a customer insights analyst. Analyze the following customer reviews in Turkish and identify the most frequently mentioned positive and negative themes. Customer reviews: [CUSTOMER REVIEWS]. Group similar comments together and estimate which themes appear most frequently based only on the provided reviews. Identify recurring complaints, frequently praised features, common customer expectations and specific product or service problems. Separate direct evidence from assumptions. Do not invent information. At the end, provide 5 practical actions a business could consider based on the recurring feedback. Present the results in a clear table followed by a concise summary."

Customizable fields:
You can add reviews from Google, Trendyol, Hepsiburada, Amazon, or your own website into the [CUSTOMER REVIEWS] section.

Usage tip point:
If possible, include details such as the product name, date, and rating alongside the comments. This can make the analysis much more meaningful.