Secure, Up-to-Date and Trouble-Free Digital Systems
With my Maintenance & Update service; I ensure that your website and digital projects are always up-to-date, secure and stable. I detect possible problems before they occur and protect the performance of your system.
What is the Maintenance & Update Service?
Maintenance and update; It is the process of regularly checking, updating and optimizing the software, infrastructure and content components of your website.
What Does It Cover?
I track your digital assets end-to-end.
-
Software and system updates
-
Checking for vulnerabilities
-
Performance and speed tracking
-
Error and compatibility checks
-
Backup operations
Update and Security Focused Approach
I ensure that your site is always safe and accessible.
-
CMS and plugin updates
-
Security patches
-
SSL and certificate checks
-
Spam and malware scanning
-
Server and infrastructure checks
What Does It Give You?
-
Uninterrupted and trouble-free broadcasting
-
Higher security level
-
Preventing performance loss
-
Current and professional appearance
-
Minimizing technical risks
Working Process
-
Current system analysis
-
Creating a regular maintenance plan
-
Update and testing processes
-
Performance and security checks
-
Reporting and improvement suggestions
Who is it suitable for?
-
Corporate websites
-
E-commerce sites
-
Mobile applications
-
Startup and SaaS projects
-
Brands that want to outsource technical monitoring
Frequently Asked Questions
What technical operations do you routinely perform for our website or application every month as part of the maintenance and update service?
Answer: Every month, we perform a comprehensive technical check-up in the background that protects the digital health of your project. In this process; We make backend (PHP MVC etc.) and frontend (React dependencies) core updates, prevent bloat by optimizing database queries, analyze server resource consumption (CPU/RAM) and clean micro errors accumulated in system logs. Our goal is to constantly maintain the performance and speed of your project on the first day.
How do you ensure the security of our website? What is your action plan in case of a possible cyber attack or crash?
Answer: We carry out our security processes with a proactive (preventive) protection philosophy. On the server side, we constantly keep firewalls and SSL/TLS certificates up to date and check port vulnerabilities. Thanks to our automation that monitors our systems in real time, we are instantly notified of a possible outage or unusual traffic density. In addition, we keep full backups of your project isolated on both on-server and cloud-based external servers; Thus, even in the worst-case scenario, we can restore your system within minutes without any loss.
Will there be any interruption or interface breakage (down-time) on our website while updates are made?
Answer: Absolutely not. In order not to interrupt the user experience in the production environment, we first test all critical updates and code changes on an isolated test server (staging environment), which is an exact copy of your project. After we are 100% sure that the design, forms and functions work without errors, we push the updates to the live system asynchronously during night hours when web traffic is lowest. Your users are not affected by the process in any way.
Do you only provide maintenance support to the projects you developed, or do you also take over systems written by different software developers?
Answer: We can also include existing documented projects written in accordance with Zertucha standards and modern code architectures (clean code principles) in our post-technical maintenance scope. Before taking over your PHP, React or WordPress infrastructure systems developed by a different team, we perform an in-depth code and server audit, report any existing errors, and after stabilizing the system, we switch to a regular maintenance period.
How does the process work if we want to add a new feature or design change to our project while receiving monthly maintenance service?
Answer: Our routine maintenance and update service covers the stable, safe and fast operation of the existing system. We plan your development requests, such as a new module you want to add to your project, a web automation script, API integration or radical interface/UX changes, as additional effort (man/hour). By incorporating these requests into our minimalist agile processes, we quickly code them in a way that does not disrupt the existing architecture of your project and take them live after the test environment.